195 Thurman Avenue
Columbus, Ohio 43206
Tues ~ Fri 11-7
Sat 10-5 Sun 12-5
The Traditional Way to Shop at Urban Axis has been to stop into the store located on the "Southern Coast" of Columbus' Historic German Village Neighborhood. The store hours are 11:00-7:00 Tuesday-Friday, 10:00-5:00 Saturday and 12:00-5:00 Sunday. We are closed on Mondays. If you live around or have stopped by the area, you probably know that parking can be an issue. A general tip for getting a good parking spot near the store would be to Make a Wish Upon a Star or stop in between 3:00-5:00 when the restaurants in the block aren't so busy. If you aren't afraid to walk a few blocks then you can shop any time until your heart's content and if you buy some heavy stuff you can do a drive by and we can throw the goods in your vehicle for you, just like the old days...sort of. Aaahhh! Urban life!!!
Currently, we are extremely excited to offer Online Shopping! We currently do not ship outside of the United States and Canada . A good tip to insure availability would be to order by Thursday evening so we can make sure that most product is ordered and arrives by the following Monday (unless the distributor/manufacturer is out of stock). Most items shown are in stock, but occasionally we may not be able to indicate an out of stock item before you order it, and therefore want to make this possibility clear. Considering that all items ordered are in stock, orders will be shipped as quickly as possible. Please make sure that you check your email (and spam folder!) often after you place an order in case we need to get in touch with you for any reason.
Some items offered are not currently stocked regularly, but rather by special order due to in-store demand. We are making every effort to indicate such within the item descriptions with the wording: NON-STOCK ITEM, and most (but not all) of these items can be ordered by us on Thursday for a Monday arrival at the store. If you notice that we carry a line but don't see the exact product that you are looking for, please inquire at email@example.com and most likely we can get that product for you.
We currently ship UPS Ground or USPS Priority.
Customer Contact Information
* It is the customer's responsibility to give a correct shipping address that will enable the carrier to deliver. We accept only addresses that are consider valid by USPS. You may check your proper address by going to www.USPS.com.
* The individual carrier, at their discretion, may choose to leave the package at the door. If the package is left at the door, then it becomes the customer's responsibility. It is advisable that the shipping address provided indicates the name of a receiver. There maybe an additional charge for incorrect address listed on the order form, or for any change of address once the package has been shipped and in the carrier's possession.
* theDogWorks/cats2 assumes no liability for packages left at the door. It is highly recommended that the shipping address provided have an adult to sign for the package. (At this time we cannot ship orders to NON-US Countries other than Canada and there may be an additional charge for Hawaii, Virgin Islands and Alaska).
* Please note, we reserve the right to refuse service and payments on our merchandise. Prices are subject to change and we do not guarantee sale prices if you return items to make a purchase at a later date. Please note that your purchase is complete upon the date that you submit funds via Paypal. If your credit card is denied, your purchase is not complete and the price of your item is the current price upon the date that you make your subsequent purchase.
Methods of Payment:
If you order several items and only part of your order is available, we will notify you and hold your order until complete unless you instruct otherwise.
While theDogWorks/cats2 uses reasonable efforts to include accurate and up-to-date information on this site, theDogWorks/cats2 makes no warranties or representations as to it's accuracy. theDogWorks/cats2 assumes no liability or responsibility for any errors or omissions in the content on this site.
Contact Us. If you have questions about these Terms or want to contact us for any reason you may do so by emailing us at firstname.lastname@example.org
Returns: A necessary evil. We have virtually no returns here with in-store purchases, although my "favorite" was from a customer who bought some votive candles and called to complain (many hours later) that her candles had melted all over her car. Summer in the city-- a big "DUH!" So, if you must make a return, you'd better have a good reason. We're pretty lax here, but we have a hard time tolerating "Just changed my mind", or "I was stupid" kind of stuff. Please measure, inquire and evaluate prior to making your purchase. This will help to keep our low prices. Otherwise, if we make goofy mistakes such as shipping the wrong item...no skin off your back and we beg your pardon. Simply email us with a brief explanation and we'll be happy to pick up the item and replace it. We try to provide descriptive explanations with all items to ensure that you will be more than happy with your purchase. If you don't feel that we provide enough info regarding a particular item, feel free to email us for further details. In the rare event that you need to make a return, please email us at email@example.com to make arrangements.
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THANKS FOR SHOPPING AT theDogWorks/cats2 ...We appreciate your business!!! It's us little "guys" that make the positive differences and then the "big guys" try to follow to save face. Please support your local independent retailers because you'll miss them if they're gone!
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